The NSW Government has today announced a seven day COVID-19 lockdown that will come into effect in all regional areas from 5pm tonight SATURDAY 14 AUGUST 2021.

Transborder Express will continue to operate to regular timetables and frequency at this time. School services will continue to run for those students of essential workers in the ACT and NSW regions.

We ask that people who use our services to:

• Wear a face mask at all times
• Do not travel if you are unwell
• Use the Service NSW Covid Safe APP to check-in on all buses

Please continue to monitor our social media pages and website for changes to these arrangements.

The ACT Government has today announced a seven day COVID-19 lockdown that came into effect in the ACT from 5pm tonight THURSDAY 12 AUGUST 2021.

Transborder Express will continue to operate to regular timetables and frequency at this time. School services will continue to run for those students of essential workers in the ACT.

We ask that people who use our services to:

• Wear a face mask at all times
• Do not travel if you are unwell
• Use the Service NSW Covid Safe APP to check-in on all buses

Please continue to monitor our social media pages and website for changes to these arrangements

ComfortDelGro Corporation Australia (CDC) bus drivers are pledging “to drive so others survive” to mark National Road Safety Week (NRSW), 16-23 May, 2021.

Employees from CDC’s operations across Regional NSW, ACT, Queensland, Northern Territory have bandied together, joining close to 40,000 Australians who have recited the pledge to date:

“I pledge to drive as if my loved ones are on the road ahead. I will remove all distractions and never use my mobile phone while driving. I will not put other people at risk by speeding, driving while tired or under the influence of alcohol/drugs. I will protect all vulnerable road users, especially those whose job places them in harm’s way, by slowing down and giving them the space they need to be safe.”

National Road Safety Week is an annual initiative from the Safer Australian Roads and Highways (SARAH) Group in partnership with road safety organisations and government to highlight the impact of road trauma and ways to reduce it.

In the last two years, more than 36,000 Australian drivers have made this pledge and SARAH President Peter Frazer, who founded the non-for-profit after his daughter’s death in 2012, hopes that many more will do so during this year’s campaign.

“Our ‘Drive So Others Survive!’ theme asks everyone on the road to monitor their own behaviours and ensure the safety of all people on the road ahead, especially vulnerable road users,” he said.

“So, we are asking the Australian community to step up and become ‘Road Safety Warriors’ who not only make the safety of others their priority but also their influence their family, friends and work colleagues to do the same”.

Peter thanked partners, supporters, and every organisation - like CDC - that gets behind the campaign because “like us, they recognise that everyone has a right to get home safe to their loved ones, every day, with no exceptions.”

“It is incredible to see such commitment to driving change to make our roads safe.”

ComfortDelGro Australia (CDC) Regional Australia Division Chief Executive Officer, Tony Hopkins said drivers and other employees across CDC’s vast regional operations will continue to make the pledge during National Road Safety Week.

“Employees from across our unique businesses in unique locations are taking the pledge, such as Qcity Transit and Transborder Express in southern NSW/ACT, Forest Coach Lines and Blanch’s Bus Company in northern NSW, CDC Gladstone and Sunshine Coast in Queensland, and Buslink NT teams in Darwin, Humpty Doo, Jabiru and Alice Springs.

“Many employees are going the extra mile by wearing yellow ribbons to show their support, and arranging barbecues and coffee mornings including guest speakers.

“Our Qcity Transit and Transborder Express team will be encouraging the community to ‘drive so others survive’, as part of Queanbeyan-Palerang Regional Council’s road safety pop-up stall at Riverside Plaza in Queanbeyan on Thursday 20 May (9am-1pm).

“Road safety is a crucial part of our industry – it is the number one priority within our company. I’m proud of the way our drivers are showing solidarity in communicating this important message.

“We encourage all road users to take heed of National Road Safety Week’s important messages of slow down, look for road signs, take notice of speed limits, and take extra care at dawn and dusk,” Mr Hopkins said.

This year’s National Road Safety Week coincides with, and forms part of, the United Nations Global Road Safety Week, running from 17 to 23 May 2021.

Passengers, please note that from Good Friday (April 2nd) through to Easter Monday (April 5th), and on ANZAC Day (April 26th), NO services will operate.

Normal timetables will apply on all other days.

Transborder Express wish to advise that our office hours are 8:00am to 5:00pm Monday to Friday. Our office will be closed on Public Holidays.

We wish you a safe and Happy Easter.

Customers, please note that from Christmas Day through to January 4 service times will vary on existing Transborder Express Services.

Please view timetables for Transborder below

Normal services will resume from Monday 4 January 2021.

Passengers, please note that from Monday 25 May 2020, the Route 831, Route 842 and NSW TrainLink services will no longer operate via Hospital Rd at the Canberra Hospital due to road works.

Please refer to the map below for where to catch the bus at alternative bus stops in the area. We apologise for any inconvenience this change causes to your journey.

Passengers, please note that from Good Friday (April 10th) through to Easter Monday (April 13th), and on ANZAC Day (April 25th), NO services will operate.

We wish you a safe and Happy Easter.

SmartCard is the smartest way to travel on Qcity Transit and Transborder bus services. Please help us reduce the need to handle cash as we respond to #coronavirus over the coming months.

For a limited time we have also removed the $11 sign up fee. You can sign up for FREE by clicking here and once received we will post out your SmartCard to your nominated address.

At ComfortDelGro Corporation (CDC) Australia, we care for our people and customers. Our priority is the safety of passengers and employees, especially those on the front-line.

As an operator in a regulated transport industry, we will continue to coordinate closely with government authorities and are taking action around COVID-19 in line with their recommendation and regulation.

For your peace of mind, we have also introduced a number of measures:

Protecting our people

• Restrictions on travel.
• Postponement of large-scale events.
• Remote working solutions including online technology for meetings and daily operations.
• Access to hand sanitisers.
• Training on social distancing, hygiene practices and other precautionary measures.
• CDC has established a national COVID-19 24×7 assistance hotline for all staff, whereby they can access medical advice around COVID-19.

Customers

• We are working in partnership with government to provide public transport services for as long as it is safe and logistically possible to do so.
• Our drivers have been educated to maintain good hygiene standards including practicing regular hand sanitising.
• Our vehicles are being cleaned and sanitized more regularly with daily internal clean.
• Where practicable, implementing social distancing measures on board our buses.

We have not had any incident relating to COVID-19 and for that we are very thankful, but we wish to assure you that we have response plans ready.

We thank you for your continued support and look forward to linking people to places and communities even in these challenging times.

Yours sincerely,

Nicholas Yap

CEO, ComfortDelGro Australia